Testimonials & Client Reviews of our Clearwater Air Conditioning & Heating Company
Curt & Susie,
Thank’s for your help with our system. We appreciate you and your awesome crew for working around our schedule & their efficiency.
Love, Pat & Mike.
I needed a new A/C & Heating unit. Curt came himself to look at the situation, access how well the existing unit had performed and asked if we had any issues. He responded at least 3 times to questions I continually had and not only replaced the old unit, but fixed some air flow problems I had to the bedroom in the back of the house. Whenever I called I was always greeted by a very pleasant happy person on the other end. She treated me like an old friend/customer. His employees are pleasant and seem to enjoy working for Curtis. Not only is this a good experience for us, but happy employees result in quality work.
Jim. L , Treasure Island
Called last minute with our A/C problem. 2 hours later had tech. at my home and A/C working again. Great service & Great People…
– David G , Palm Harbor
Service well above and beyond what is expected for vendors today. Returned evening “out of cooling call”, fixed problems other service techs had caused in past repairs. Fair, friendly and honest; a real “old fashioned tradesman” that should get your business; he certainly has mine again, and again.
-Karl, Safety Harbor
Mr. Gavel put in our two air conditioning systems in 2007. Last Friday afternoon I noticed that the main house unit was not producing cold air. I called the company and Mr. Gavel himself came within 40 minutes. He attached a diagnostic device to the wiring, and determined that the motor and controller unit had failed. I thought “Oh, NO -no a/c for the weekend!!”. But Mr. Gavel drove a far distance to pick up the parts himself, and returned with one of his technicians to complete the repairs so that we had ice cold air by Friday evening! This is just one example of the company’s responsiveness. We have always been pleased with their service, and recommend them to our friends. Mr. Gavel is the author of a book Air Conditioning The Cool And EZ Way that is very helpful – he will give you a copy, but it’s also available on Amazon.
My 17 yr old A/C system was replaced by a new American Standard (Manufactured by Trane) system inside and out. Also a new programmable thermostat was installed as part of the installation. I also opted for a whole house air filter to be installed to improve air quality. The entire process was smooth from start to finish. Starting with the quotation process, Curt came out to the house on schedule at the agreed time to look over the system and discuss my needs and answer any questions. Curt is very knowledgeable on all aspects of HVAC, very informative and took the time to answer all of my questions before he left to prepare the quote. A couple of days later, I received his proposal presented in a nice folder along with manufacturers brochures of the equipment contained in the proposal. The proposal offered a number of options at different price points and would allow the job to be tailored to my exact requirements. Due to the different options, I wanted to be sure I was making the best choice for the long term since the A/C will last for many years. I called for a second appointment and again Curt arrived on time and took the time to explain the pros and cons of the various options. His attention to detail and professionalism up to this point was far greater than the experience I have had with other companies. Even though I had received (slightly) lower priced quotations from other companies I decided to hire Curis L Gavel for the job. The installation date was agreed and the installation techs arrived on time and despite a wet rainy day went about their business quickly and quietly. Everything went smoothly during the installation, and by late afternoon the new system was up and running with ice cold air blowing through the house. The installation techs put down drop cloths before they started work and left the house clean and tidy. The final step was the inspection by the county inspector. As well as applying for the permit before the job commenced, Curt also took care of scheduling the follow up inspection at a time that suited my schedule. The inspector commented that the installation was done very well which confirmed that my decision to use Curtis L Gavel Air Conditioning & Heating was the right way to go. A professional and painless experience from start to finish.
I think he’s an honest fellow, he knows the business, been around for a long time, and he’s actually located pretty close to me. I just think he’s honest and he gave me quality service.
Curtis is a true professional. Went out of his way to make us happy. His wife Suzy answers the phone and she is the most pleasant and cheerful woman you will ever hear on the phone. We put in a new air handler and it had some leaks. Curtis decided it would be better for us to repair the new one to save us money. He is fair, honest and a genuinely nice person. The whole process was done very quickly with little fuss. His installer was prompt and cleaned up after the job was completed.
They service my yearly maintenance and have done repairs in the past. I have had them for 16 years. In the winter when you call the first question they ask is “do you have heat now?” and in the summer they ask “do you have air conditioning now?”. If not they get with you immediately. They are very friendly, reliable and reasonably priced.
They installed two air conditioning units and did all the duct work. We were very pleased. He wrote a book about air conditioning, so he really knows his stuff. I have dust allergies, so he recommended a special filter called April Aire, which I am impressed with. It works great. Everything he did was very efficient because it has helped us save on our bill.
It isn’t often nowadays when people actually feel good about spending money but the new A/C-Heat system you installed in our home is the exception. From initial contact,installation,and follow-up, your services have been superior and both you and your staff are to be commended.. I did a fair amount of research before selecting a contractor and price was not my main concern. You projected the feeling of professionalism,honesty and confidence i was looking for and made my decision easy. We are very happy with the services Curtis Gavel A/C provided and will confidently recommend your company to all of our friends with similar needs. Thank you very much ,and please feel free to use us as a reference to potential customers. Also, please convey our thanks and appreciation to you staff. They were super!!
– Ray & Pam